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#5 Asking About Hotel Facilities|Swedish Travel Expressions

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Haruno

When staying at a hotel, it is often necessary to ask the staff about various facilities such as how to use the Wi-Fi, the availability of laundry services, the breakfast venue, or the fitness room.

Being able to ask these questions in Swedish will help you enjoy a more comfortable and stress-free stay.

In this article, I explain useful Swedish expressions for talking with hotel staff about facilities, along with example dialogues and key grammar points.

Dialogue

A
A

Ursäkta, jag har några frågor om hotellets faciliteter.
(Excuse me, I have a few questions about the hotel facilities.)

B
B

Vad undrar du över?
(What would you like to know?)

A
A

Först, hur fungerar Wi-Fi? Behöver jag ett lösenord?
(First, how does the Wi-Fi work? Do I need a password?)

B
B

Ja, du hittar lösenordet på ditt rumsnyckelkort.
(Yes, you can find the password on your room key card.)

A
A

Tack! Finns det också ett gym här på hotellet?
(Thank you. Is there also a gym in the hotel?)

B
B

Ja, gymmet ligger på tredje våningen och är öppet från 6 till 22.
(Yes, the gym is located on the third floor and is open from 6 a.m. to 10 p.m.)

A
A

Och hur är det med tvättservice?
(And could you tell me about the laundry service as well?)

B
B

Vi erbjuder tvättservice mot en extra avgift. Du kan lämna in kläderna i receptionen.
(We offer laundry service for an additional fee. You may drop off your clothes at the reception.)

A
A

Jag förstår. Sista frågan: Var serveras frukosten?
(Understood. Lastly, where is breakfast served?)

B
B

Frukosten serveras i restaurangen på bottenvåningen mellan 7 och 10.
(Breakfast is served in the restaurant on the ground floor between 7 a.m. and 10 a.m.)

1. Expressing That You Have Questions

When approaching hotel staff, beginning with a polite remark such as “I have a few questions” helps the conversation proceed smoothly.

  • Jag har några frågor om hotellets faciliteter.
    (I have a few questions about the hotel facilities.)

Faciliteter” is a commonly used term in hotels and tourist facilities, meaning “amenities” or “facilities.”

The phrase “några frågor” (a few questions) also softens the tone, making it sound less direct.

A simpler alternative is:

  • Ursäkta, kan jag fråga om något?
    (Excuse me, may I ask something?)

2. Asking About Wi-Fi

Questions related to Wi-Fi usage are common during hotel stays.

  • Hur fungerar Wi-Fi? Behöver jag ett lösenord?
    (How does the Wi-Fi work? Do I need a password?)

The structure “hur fungerar … ?” literally means “How does … function?” and is used to ask how something works.

  • Lösenordet står på rumsnyckeln.
    (The password is written on the room key.)
  • Wi-Fi är gratis i hela hotellet.
    (Wi-Fi is free throughout the hotel.)

The word “gratis” (free of charge) is frequently used and useful to remember.

3. Confirming the Availability of Facilities Such as a Gym

Depending on the size of the hotel, facilities like a gym, sauna, or pool may be available.

  • Finns det ett gym här på hotellet?
    (Is there a gym in the hotel?)

Finns det … ? ”is a basic phrase meaning “Is there … ?” and can be used for many types of amenities.

  • Finns det en bastu?
    (Is there a sauna?)
  • Finns det en pool?
    (Is there a pool?)

Typical responses include:

  • Gymmet ligger på tredje våningen.
    (The gym is located on the third floor.)
  • Det är öppet från 6 till 22.
    (It is open from 6 a.m. to 10 p.m.)

The verbs “ligger” (to be located) and “öppet” (open/operating) are commonly used in such explanations.

4. Asking About Laundry Service

Laundry service is essential for travelers staying for an extended period.

  • Hur är det med tvättservice?
    (Could you tell me about the laundry service?)

Hur är det med … ?” is a convenient phrase meaning “How about … ?” or “What is the situation with … ?”

  • Vi erbjuder tvättservice mot en extra avgift.
    (We provide laundry service for an additional fee.)
  • Du kan lämna in kläderna i receptionen.
    (You may leave your clothes at the reception.)

Remembering expressions like “extra avgift” (additional fee) and “lämna in” (to hand in, submit) will help you use hotel services more smoothly.

5. Confirming the Breakfast Venue and Hours

It is helpful to check the breakfast location and hours in advance.

  • Var serveras frukosten?
    (Where is breakfast served?)

“Serveras” is a passive form meaning “to be served.”

  • Frukosten serveras i restaurangen på bottenvåningen.
    (Breakfast is served in the restaurant on the ground floor.)
  • Den serveras mellan 7 och 10.
    (It is served between 7 a.m. and 10 a.m.)

Knowing the serving hours makes it easier to plan your schedule during your stay.

Summary

  • Jag har några frågor om hotellets faciliteter.
    → A polite phrase for stating that you have questions about the facilities.
  • Hur fungerar Wi-Fi? / Behöver jag ett lösenord?
    → Useful expressions for asking how to use the Wi-Fi and whether a password is required.
  • Finns det ett gym här på hotellet?
    → A convenient way to ask whether certain amenities, such as a gym, are available.
  • Var serveras frukosten?
    → A phrase for confirming where breakfast is served.
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